Welcome to our Knowledge Base
Controlling parent access
There are several ways in which parent access can be configured.
First of all you should set the default access for all parents. Set it to ALLOW if you wish to have parents access reports as soon as they are published without the need to use the parent access control dashboard.
TO DO THIS
- Go to the management menu
- Go to settings
- Locate the parent portal settings
- Set the “Default report access” to either “allow” or “prevent“
For multiple parents you can use the access control manager to customize access.
- Go to the PARENT SEARCH
- Click the GENERAL ACCESS BUTTON in front the search bar.
- Beside each item there is checkbox beside each parent and student.
- Tick the parent-student items for which you want to change access.
- Click the ALLOW or BLOCK access button at the top.
For individual parents you can use the access control manager to customize access.
- Beside each parent there is an access button usually represented by a key icon. Click on this.
- For that parent you will get a page that allow you to control the overall access of the parent, access for the attached students and access for each report.